Our unique system for cleaning valuable rugs uses a blend of modern equipment and traditional hand cleaning. The cleaning process starts with the evaluation of each rug to determine what special attention is needed. The rug is first soaked in water and the back is thoroughly washed with a soft rotary buffer and our specially formulated coconut oil soap. The rug is then turned face-up and pre-spotted to remove or loosen spots and stains. It is again soaked with cold water, fringes are scrubbed by hand, and the front of rug is thoroughly washed with the rotary brush. Then the rug is rinsed and put through a pressurized wringer to remove water. The rug is placed on a pole to dry in a air-circulated, heated room where it remains for 2-5 days. Fringes are rinsed again midway through the drying process. The rug is brushed to push up the pile, then re-hung to dry completely. When the rug has dried, both front and back sides are vacuumed and the fringes are brushed.